Our user interfaces may contain links to third-party websites. HighFiveFriending is not responsible for the information practices or the content of such third-party websites. We encourage you to review the privacy policies of third-party websites to understand their information practices.
Information We Collect
If you choose to use the Services, we require you to provide contact and identity information, billing information, and other personal information as indicated on our user interfaces, including on HighFiveFriending.com and the mobile app. Once you register on HighFiveFriending.com or in the mobile app, you are no longer anonymous to us.
We collect and store the following information:
Access credentials such as passwords, password hints, and similar security information unused for authentication and account access.
Automatic information, such as computer sign-on data, browser type, browser language, statistics on page views, traffic to and from our user interfaces and ad data. Like many websites, we use identifiers such as “cookies” and Web beacons to obtain this automatic information.
Location data, which may be precise or imprecise. Precise location data may be Global Position System (GPS) data and/or data identifying nearby cell towers and Wi-Fi hotspots. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postal code level.
Discussion board posts and other messages, including your correspondence with us. Our communications will include notices about your account (for example, change in password or payment method, confirmation e-mails and other transactional information) and information concerning or related to our service. These communications are part of your relationship with HighFiveFriending and you receive them as part of the HighFiveFriending membership. We include instructions to unsubscribe in the body of the email notifications.
General information regarding the Services that you have registered to receive.
Information from third-party providers and services to help HighFiveFriending provide the Services and to help us understand the use of the Services.
We never store the following information in the regular course of our business:
credit card information and billing addresses.
Our Use of Your Information
We use your personal information to:
provide and improve our the Services;
resolve disputes, calculate and collect fees, and troubleshoot problems;
verify users’ identity and the information users provide;
encourage a safe online experience and enforce our policies;
customize users’ experience, analyze site usage, improve and measure interest in the Services, and inform users about other services and updates;
communicate administrative announcements when we need to provide users with information that may affect their use of the Services;
communicate marketing and promotional offers and events to our users;
provide customer service; and
perform other business activities as described when we collect the information.
As part of your registration on our website to use the Services, our website and mobile app, you agree that you may receive certain administrative communications from us, such as administrative announcements and customer service messages regarding Services and products during the period that we provide Services to you. You may not opt out of receiving such administrative communications.
HighFiveFriending’s user interfaces may use credit card information, but solely to check the financial qualifications of prospective customers and to collect payment for the Services.
Our website and mobile app also uses automatic information obtained through cookies and Web beacons to operate and improve. We may also use automatic information alone or in combination with personal information about our customers to provide personalized information about HighFiveFriending.com
Information We Share
We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets. We will access, transfer, disclose, and preserve personal information, when we have a good faith belief that doing so is necessary to: (i) comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; (ii) protect our customers; (iii) operate and maintain the security of our Services, including to prevent or stop an attack on our computer systems or networks; or (iv) protect the rights and interest of HighFiveFriending. Finally, HighFiveFriending also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Do Not Track
HighFiveFriending does not support Do Not Track technology.
HighFiveFriending does not use personal information for marketing its services, either through email or direct mailing. HighFiveFriending may send some non-marketing communications that are not subject to general opt-out, such as information that you request we send to you or to third parties with whom you do business, and disclosures to comply with legal requirements and other informational notices.
Our newsletter is used as a general means of communication and may include updates to the Services as well as new partner agreements. You have the option to unsubscribe to our newsletter at anytime. If we intend to use your information for a purpose that is not compatible with these purposes or if we intend to disclose it to a type of third party not previously identified, we will notify you and offer you the opportunity to opt out of such uses and/or disclosures.
HighFiveFriending will offer individuals the opportunity to choose (opt out) whether their information is to be disclosed to a third party or to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual should the occasion arise.
We use identifiers such as cookies, Web beacons and IP addresses to make interactions with users easy and meaningful.
When you visit HighFiveFriending.com or our mobile app, HighFiveFriending’s servers or our mobile app will send a cookie to your device. Standing alone, cookies do not identify you. They merely recognize your Web browser. Unless you choose to identify yourself to HighFiveFriending, either by responding to a promotional offer, opening an account, or filling out a Web form, you remain anonymous to HighFiveFriending.
If you have identified yourself to HighFiveFriending.com, we use session cookies containing encrypted information to identify you uniquely. Each time you log into the Services, your browser saves a session cookie containing an encrypted, unique identifier tied to your account. These session cookies allow HighFiveFriending.com to identify you uniquely while you are logged into the Services and to process your online transactions and requests. Use of the Services requires session cookies.
HighFiveFriending.com uses persistent cookies that only we can read and use to identify users who have visited our website previously. When you purchase the Services or provide us with personal information, our website assigns a unique identifier to you. This unique identifier derives from a persistent cookie that HighFiveFriending.com places on your Web browser. We especially are careful about the security and confidentiality of the information stored in persistent cookies. For example, we store neither account numbers nor passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate HighFiveFriending.com, but you will be unable to use the Services successfully.
We may use information from session and persistent cookies in combination with data about HighFiveFriending’s website users to provide you with information about us and the Services.
We use Web beacons alone or in conjunction with cookies to compile information about usage of HighFiveFriending.com and user interaction with emails from HighFiveFriending.com. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the Web beacon, and a description of a website tied to the Web beacon. For example, we may place Web beacons in marketing emails that notify HighFiveFriending.com when you click on a link in the email that directs you to HighFiveFriending.com. HighFiveFriending uses Web beacons to operate and improve HighFiveFriending.com, the mobile app and email communications.
HighFiveFriending may use information from Web beacons in combination with data about users to provide you with information about HighFiveFriending.com and the Services.
When you visit HighFiveFriending.com or use our mobile app, we collect your Internet Protocol (“IP”) addresses to track and aggregated non-personal information. For example, we use IP addresses to monitor the regions from which users navigate HighFiveFriending.com.
We also collect your IP address when you log into the Services as part of our security features.
Third Party Cookies
We occasionally engage third parties to track and analyze usage and volume statistical information from users of HighFiveFriending’s user interfaces, including our website, HighFiveFriending.com and mobile app. We also may use other third-party cookies to track the performance of our advertisements. The information provided to third parties includes no personal information, but this information may be re-associated with personal information after we receive it.
Public Forums and Customer Testimonials
HighFiveFriending.com may include community forums, blogs, or chat rooms. Any other visitors to these forums may read, collect, or use the personal information you choose to disclose there, and may use it to send you unsolicited messages. HighFiveFriending is not responsible for the privacy of information you choose to disclose in these forums.
Accessing, Reviewing and Changing Your Personal Information
If you cannot access personal information collected by HighFiveFriending through the HighFiveFriending services, you may contact HighFiveFriending at hello@HighFiveFriending.com and HighFiveFriending will respond to requests to access or edit your personal information within thirty (30) days.
We may delete personal information when we no longer need it for the purposes we described earlier. We may retain personal information as permitted by law to resolve disputes, enforce our policies, and prevent the recurrence of fraud or other illegal or improper activity.
To prevent unauthorized access, promote data security, and encourage appropriate use of information, we use a variety of tools, such as encryption technologies, passwords, physical and electronic security, or procedural safeguards to assist in the protection of your information. No security on the Internet is absolute, however, so we are unable to guarantee the security of any information that you share with us.
Effective date of this policy: October 1, 2016